EFFECTIVE AS OF 5 DECEMBER, 2022

Privacy Policy and Support

When you use Rapid Reply’s products, you’re trusting us to handle your personal information with care. We take that trust seriously. This Privacy Policy describes how we collect, use, and protect your personal information.

When we refer to our products in this Privacy Policy, we’re referring to all of our products and services, including our apps, websites, and software.

Policy

• We don’t and will not sell your data.
• We offer a free product and hope you’ll purchase one of our paid products. That’s how we make money.
• When you sign up for and use our products, we process your account and—if applicable—payment information. This will include your name and email address. This information is encrypted.
• To provide you with writing suggestions, we process your text and usage data to solely improve customer-facing features. We do not save or store the content of your emails nor the header information.
• We use a small number of trusted third parties to help provide our products - Plausible Analytics, OpenAI, Google Authentication and Amazon Web Services.
• You can exercise your region-specific rights (like GDPR and CCPA rights). Contact [email protected].
• If you have any questions or concerns about this policy at [email protected].